Enable authentication methods

  1. In the navigation bar, click The Settings icon.
  2. In the Users section, click User Authentication.
  3. On the User Authentication screen, in the Enabled Authentication Methods section, select the check boxes beside the authentication methods you want to use in the BlackBerry AtHoc management system.

    The following authentication methods are available:

    • LDAP Attribute: Applicable for the desktop app only.
    • Smart Card: When this option is selected, the operator must select a valid certificate on their device.
      Note: Selecting this option does not enable Smart Card authentication for the BlackBerry AtHoc management system. To configure Smart Card authentication for the BlackBerry AtHoc management system, go to Settings > Setup > Security Policy.
    • Username and Password: When this option is selected, you can also enable two-factor authentication for operators and Self Service. For more information, see Enable two-factor authentication.
    • Windows Authentication: Select an option to authenticate with a username only, or with a domain and username.
    • Single Sign-On (SSO): Enable single sign-on. This option is not available for the desktop app.
  4. Click Save.
Note: The options selected in this section determine the options available for selection in the Assign Authentication Methods to Applications section.