View or edit a dependent

  1. Log in to the BlackBerry AtHoc management system.
  2. In the navigation bar, click Users > Users.
  3. Optionally, to view or edit the details for a dependent from the Users screen:
    1. On the Users screen, select Sponsors from the pull-down menu under the search field.
    2. Select the Include Dependents option.
    3. Click the column header of the Sponsor column to sort the list of sponsors and their dependent users. Dependents are displayed under their sponsors.
    4. Click the row with the dependent's name.
  4. Optionally, to view or edit the details for a dependent from a sponsor's profile page:
    1. Search or scroll down to find the sponsor.
    2. Click the row with the sponsor user's name.
    3. On the user profile page, click More Actions > View Dependents. The Dependents screen opens.
    4. Optionally, on the Dependents screen, enter a name in the Search by name field to find a specific dependent.
    5. On the Dependents screen, click the row for a dependent.
  5. On the dependent profile page, edit the basic user information, contact information, or password as needed.
  6. Optionally, in the BlackBerry AtHoc Apps section, click Active (x) beside Mobile App to delete the dependent's unused mobile device. On the User Mobile Devices window, click The Delete icon beside the mobile device to delete.
  7. Click Save.