Stop the import users process

Important: When you import user details into BlackBerry AtHoc using a CSV file, the values that exist in the CSV file overwrite any existing values in the database. If the CSV file contains blank fields, the current values in the database are replaced by empty values.

While the import user process is underway, the import happens in batches of 5000 users. Click the Stop Import button on the Importing Users window to stop the import process and prevent the next batch of users from being imported.

The Stop Import button stops the import, but does not undo it. Records that have already been added are not removed and updated records are not restored to previous values. To download a CSV file that contains information about the users that were imported before the import was stopped, click Download Log on the Import Details: Stopped window.