After selecting the users or groups you want to include in the alert template, you must select the personal and mass devices to use to contact the target group.

1. In the Target Users section, click the Select Personal Devices tab. A list of all available personal devices appears with information about the total number of selected users who can be reached by each device type.
2. Select the check box next to each personal device you want to include. As you select devices, the pie chart on the side of the screen updates to show the number of reachable and unreachable users based on your current selections.
3. Optionally, click the number beside the Total Users field to view a User Listing screen that displays the username and organizational hierarchy for each of the users in the target group.
4. Optionally, click the numbers in the Reachable Users and Unreachable Users fields to view separate pop-up screens that provide user details for those subgroups.