Export alerts from the Inbox
- In the navigation bar, click Alerts > Inbox. The Inbox opens, displaying all incoming alerts in the system.
- Optionally, run a basic or advanced search to filter the contents of the Inbox.
- Click Export to CSV.
The .csv file downloads to your computer. The export .csv file includes the following details for each event: Event Title, Message, Timestamp, UserID, Display Name, Alert Type, Severity, Physical Address, Lat/Long address and Shape Layer Name.
Note: If multiple shapes overlap, and a user or event is in both shapes, BlackBerry AtHoc selects the smaller shape. The name of the smaller shape is displayed in the export .csv.
The export is recorded in the operator audit trail.