Target individual users

Use the By Users tab in the Target Users section to target individual users.

Note: If dependents are enabled for your organization and enabled in the alert template settings, the Target Users section displays separate tabs for sponsors and dependents.
  1. In the Target Users section, click By Users.
  2. In the Users field, click Add/Block Users.
  3. On the Add/Block Users screen, select the check box next to each user that you want to target in the alert. Click Block in the row for any user you want to block from receiving the alert.

    If the name of the user does not appear on the screen, enter the name in the search field, and then click Search.

    As you select and block users, the total number selected updates automatically at the top of the screen. The total number of targeted and blocked users appears below the search field.

    Tip: Click the name of an organization in the Organization column to view a user's organization hierarchy.
  4. Click Apply. The users you added are displayed in the Users field with a The Green Check icon beside their name. Blocked users appear with a The Block icon.
    Note: To remove a targeted user from the alert recipient list, click The Remove icon beside their name.
  5. Optionally, to target dependents, click the Dependents tab and then select Include all dependents of targeted sponsors.