The Resend feature in BlackBerry AtHoc enables an operator to customize the targets when resending an alert. The operator can resend the alert to all original recipients, to recipients who responded to the original alert, or to recipients who did not respond to, or did not receive, the original alert.

If you are logged in to an enterprise organization as an Enterprise Administrator, you can resend alerts that were originally sent by your suborganizations. Alerts resent from an enterprise organization are published from the enterprise.

If you are logged in to a super enterprise organization as an Enterprise Administrator, you can resend alerts that were sent from any sub enterprise or suborganization. Alerts resent from a super enterprise organization are published from the super enterprise. Fill count is not supported for alerts that are resent from a super enterprise organization. Alerts resent from a super enterprise organization can only be targeted to devices that are supported on the super enterprise, the sub enterprise, and suborganization.

The Resend feature is not available for alerts that are sent as part of an accountability event. These alerts are indicated on the Sent Alerts screen with a .

1. In the navigation bar, click Alerts > Sent Alerts.
2. On the Sent Alerts screen, click the alert that you want to resend. The alert details page opens on the Summary tab.
3. Optionally, to resend the alert to a select group of targeted users, in the Sent Details section, click the drop-down menu in the Targeted, Sent, or In Progress or Failed and then select Send Alert to These Users.
4. Optionally, to resend the alert to targeted users with different responses or no response, in the Response Details section, select the check boxes in the Resend column and then click Resend Selected.
5. Optionally, on the alert details page, update the details of the alert.
6. Click Review and Publish.
7. Optionally, on the Review and Publish screen, click Preview and Publish to preview the alert.
8. Click Publish.