Enable geofence targeting

For more information about geofence alerts, see Publish a geofence alert.
  • The IsGeoFenceSupported feature must be enabled in Settings > Setup > Feature Enablement.
  • At least one predefined or custom perimeter must be selected on the map.
  • The Location option must be selected on the Content tab of the alert template settings.
  • The By Location option must be selected on the Target Users tab of the alert template settings.
  1. In the Content section of an alert or alert template, in the Location section, click Add. The publisher map opens.
  2. Do one of the following:
    1. Click Create Custom Locations to display the drawing tools for creating shapes. Click a shape button and then click and drag on the map to select the location you want to use in the alert or event. You can add multiple custom locations.
    2. Click Select Predefined Locations, and select any of the layers that have been created for you. When you select a layer, the map updates to display the layer location on the screen. Select one or more predefined locations in the layer by clicking them on the map or selecting them from the drop-down menu. As you make selections, the locations are highlighted on the map.
    For more information, see Select an alert or event location.
  3. Click Apply. The Targeting Summary section updates to display the total number of locations on the map that will be used to target recipients.
  4. In the Location section, select the Enable Geofence Targeting option.
  5. In the Target Users section, click By Advanced Query. By default, users who have a location attribute in the selected locations and who have a Last Known Location attribute updated within the last 4 hours are targeted.
  6. Optionally, click map selection(s) to change the selected locations.
  7. Optionally, enter a number and select Minute(s), Hour(s), or Day(s) to change the timeframe for the Last Known Location attribute.
  8. Optionally, in the Targeting Summary section, click the number beside By Location to open a map that shows the targeted locations.
  9. Select personal devices for an alert or alert template.
  10. Click Review and Publish. The following message is displayed: You have selected geofence targeting. All users entering the selected locations will be added to the targeted user base.