Define alert template details

The Alert Template section is used to establish the identifying characteristics of the alert template in the system.

  1. In the navigation bar, click Alerts > Alert Templates.
  2. On the Alert Templates screen, click New.
  3. On the alert template details screen, in the Alert Template section, enter a name in the Name field.
  4. Optionally, enter a description in the Description field.
    Note: The name and description display in BlackBerry AtHoc only. They are not displayed to end users. The name and description should make it easy to help publishers identify the alert template. For example, “Send out when there has been a tornado sighted within 5 miles of the facility.”
  5. Select the alert folder that you want to add the alert template to from the Folder pull-down list.
  6. (For enterprise and super enterprise organizations only.) Optionally, select the Inheritable option to make the alert template available to sub enterprises and suborganizations. For more information about alert template inheritance, see "Inherited content and settings in the enterprise or super enterprise" in the BlackBerry AtHoc Plan and Manage Enterprise Organizations guide.
  7. Optionally, select Available for Quick Publish if you want to make the new alert template available through all quick publish links in the application.
  8. Optionally, select Available for mobile publishing if you want to make the new alert template available for publishing from the mobile app.
  9. Optionally, select Alert Approval to require that an operator who has been designated as an approver reviews and publishes any alert created from this template. For more information, see Target approvers.
    Note:
    • An alert template that is used in an alert rule cannot be used for alerts that require approval. Selecting the Alert Approval option on an alert template that is used in an alert rule will cause the alert template to not be in a ready state and the template will not be triggered when the alert rule conditions are met.
    • When Alert Approval is selected, the Available for Mobile Publishing option is not available.
  10. When you are done, configure the Content section.