Prerequisite: Create an alert as described in the BlackBerry AtHoc Create and Publish Alerts guide.

1. In the Content section of the alert details screen, click Type and select the alert type, such as Fire, Geophysical, or Meteorological.
2. Click Severity and specify a severity for the alert.
3. Optionally, if you want responses from the other organization, select one or more options from the Response Options list. Add response options to provide predefined responses in the alert for the receiving organization. If the other organization uses a triggered alert template to alert end users, the end users can respond using the options. You can verify that the organization has responded in the tracking report.
4. Optionally, in the Body field, use placeholders to indicate the sending organization and severity of the incoming alert. For example: Message received from $SenderName$, with $SenderSeverity$ severity.
5. Optionally, if you want to provide additional information, add a URL to the More Info Link field.
6. Optionally, in the Location field, click Add and then select organizations in a geographical area. Organizations in the shape area are targeted.
7. Optionally, in the Attachments field, drag and drop files or click Browse... and then navigate to and select files to add to the alert. You can include text, audio, and video files as attachments.
   Note: Attachments must be enabled for the organization. You can add a maximum of 5 files totaling up to 5 MB. The following attachment types are supported: .pdf, .doc, .docx, .xlsx, .xls, .txt, .jpeg, .jpg, .bmp, .png, .mp4, .gif, .mp3, .html, .xml, and .kml.
8. In the Target Organizations field, select each organization that you want to send the alert to.
   To select all organizations, select the Include all connected organizations option at the top of the Target Organizations section.

   Tip: The “Include all connected organizations” option is dynamic. If you use this option in an alert template, all future connections will be added to the list.
9. Complete and publish the alert. The alert is sent to the AtHoc Connect organization and appears as an alert in the Recently Received Alerts section of the homepage or Inbox of the receiver.

If the alert has response options, users in the receiving organization can respond to the alert from the Inbox.

If the receiving organization has triggered an alert template that sends incoming alerts to end users, the response options are provided. When the end user responds to the alert, the originating organization can track the response as a response from the receiving organization.

When an incoming Connect or mobile app alert from a connected organization triggers another alert, any attachments in the incoming alert are not included in the triggered alert.