Create and enable an organization for a basic account

AtHoc Basic provides a limited set of features for the draft account to publish alerts between AtHoc Connect organizations. A draft organization is used by users that primarily publish alerts across organizations.

  1. To create the organization, complete the following steps:
    1. Log in to System Setup with an administrator account.
    2. In the navigation bar, click The Settings icon.
    3. In the Setup section, click Organizations Manager.
    4. On the Organizations Manager page, click New.
    5. On the New Organization dialog, enter a name for the new organization.
    6. Select the Basic organization type and click Save. Details of the new organization appear in the organizations manager with default values appearing for the display name, time zone, and homepage URL.
  2. To log in to the account that you set as the administrator, in the navigation bar, change to the organization that you created. The system refreshes and then displays the new organization. You can confirm that this has happened by looking at the name of the current organization in the top menu bar on the screen. The homepage opens. If you see a Terms and Conditions page instead of the homepage, do not click the Accept button. Contact BlackBerry AtHoc customer support. The Terms and Conditions should only be shown to the first administrator of the Basic account.
  3. To create the draft administrator for the account, complete the following steps:
    1. In the navigation bar, click Users > Users.
    2. On the Users screen, click New.
    3. On the New User screen, enter a username, password, and email address.
    4. Click Save.
    5. On the user details screen, click Grant Operator Permissions.
    6. From the Operator Roles list, select Basic Administrator.
    7. Click Save.

Next Steps: You have completed the set up for the Basic organization. The next step is to send the username and password to the Basic administrator so that they can log in to their account.