On the Delivery Templates screen, you should edit only the Basic, Styles, and Popup Behavior tabs. Other tabs are for advanced use only.

1. In the navigation bar, click .
2. In the Basic section, click Delivery Templates.
3. On the Delivery Template screen, click the name of the template you want to edit.
   Note: As you edit the template, click Preview to preview changes to the pop-up. Templates that use the full-screen desktop pop-up option do not display the full screen in the preview window.
4. Optionally, edit the Template Name, Description, and Common Name fields for the template.

   The following additional Popup Settings apply only to Desktop Popup templates.

5. Optionally, change the Font settings:

   1. For each element, such as Title or Body, select Hide or Show to specify whether to display the element in the pop-up.
   2. For the text of an element, specify the Font, Font Type, and Size by selecting the drop-down lists and making selections.
   3. For the text of an element, specify the color by pointing to it in the color selection panel or entering its hex color in the text box above the panel. Click Apply.
6. Optionally, change the Display settings:
   • Border Color
   • Border Size
   • Background Color
   • Display Size (Full Screen or Custom)
     Note: If you create a Custom display size, make sure the width is set wide enough to accommodate the Severity, Type, and Location information that appears automatically at the top of the desktop popup when it is sent.
   • Logo Position
   • Logo
7. Optionally, change the Popup Behavior fields:
   • Location (Where the popup appears on the screen)
   • Timeout (How long the popup remains on the screen)
   • Entrance Motion
8. Click Preview to view the edited pop-up.
9. Click Save.