Basic settings

To configure basic settings, log in to the BlackBerry AtHoc management system as a System Administrator. In the navigation bar, click The Settings icon.

Section

Description

For more information

General Settings

Configure the settings for your organization, such as the name, logo, user layouts, and supported delivery languages.

General settings

Alert Placeholders

Insert custom text into predefined alerts.

"Placeholders for alert templates" in the BlackBerry AtHoc Alert Templates guide.

Accountability Templates

Manage predefined accountability events.

"Access the Accountability Templates screen" in the BlackBerry AtHoc Account guide.

Account Folders

Create, edit and delete account folders used to categorize accountability templates.

"Manage account folders" in the BlackBerry AtHoc Account guide.

Alert Templates

Manage predefined alerts.

"Alert template settings" in the BlackBerry AtHoc Alert Templates guide.

Alert Folders

Create and edit alert folders used to categorize alert templates.

"Configure alert folders" in the BlackBerry AtHoc Alert Templates guide.

Delivery Templates

Customize the look and feel of alert content for different device types.

"Access delivery templates" in the BlackBerry AtHoc Alert Templates guide.

Audio Files

Manage the audio files used in alerts.

"Manage audio files" in the BlackBerry AtHoc Alert Templates guide.

Mobile Alert Settings

Edit incoming mobile alert types, manage report categories, and associate alert templates with incoming mobile alerts.

"Configure mobile app settings" in the BlackBerry AtHoc Incoming Alerts in the Inbox guide.

Alert Rules

Create rules that associate a condition and an alert template, or action, with incoming alerts from other organizations.

"Manage alert rules" in the BlackBerry AtHoc Incoming Alerts in the Inbox guide.

Map Settings

Set map defaults and configure various map layers.

Map settings

External Events

Choose event types to gain situational awareness.

External events