Prepare to migrate

Important:
  • For Cloud configurations, BlackBerry AtHoc operations must perform the following steps.
  • Plan your hierarchy before you use the tool. After you save your changes, you cannot change the hierarchy.

Use the Enterprise Migrator tool to move your existing organizations to an enterprise configuration.

Prerequisite: Before you run the migrator tool, create an organization that will be the enterprise organization. Existing organizations likely have users and have been used for local alerting. Instead of re-purposing an organization for the enterprise, create an empty organization. This method allows current organizations to continue operations without interruption and enables you to start with a clean enterprise organization.

Using the migration tool, you will specify the new organization to be the enterprise organization. You then move other organizations under the enterprise. These organizations become subordinate to the enterprise.

The Enterprise Migrator tool migrates existing operators that have an enterprise administrator role in a suborganization to organization administrator. Other operator permissions remain unchanged.

When you move an organization into the enterprise organization, the AtHoc Connect relationships and user accounts remain unchanged for the organization.