Forward an external event as an alert

You can forward external events from the Inbox in the BlackBerry AtHoc management system to users in the targeted event location.
  1. Log in to the BlackBerry AtHoc management system.
  2. Click Alerts > Inbox.
    Tip: External events are marked with The Feed Service icon Feed Service in the Inbox.
  3. In the left pane, select the external event you want to forward as an alert.
  4. Review the details of the external event alert in the details pane.
  5. Click Forward Alert. The following feed content is mapped to the forwarded alert: Severity, Title, Body, and Map. The Type is always Other.
  6. On the Forward Alert page, review the alert details and make changes as needed.
  7. In the Target Users section, click By Advanced Query. By default, if the forwarded alert has a selected location, all users in that location and users with a Last Known Location updated in the past 4 hours are targeted.
  8. Optionally, enter a number and select Hour(s), Minute(s), or Day(s) to change the timeframe for targeting users with a Last Known Location attribute.
  9. Click Select Personal Devices, and select the personal devices to use to contact the targeted users.
  10. Click Review and Publish.
  11. On the Review and Publish screen, review the details of the alert.
  12. Optionally, click Preview and Publish to preview how the forwarded alert will appear to end users.
  13. Click Publish.