Subscribe multiple users

You can use the .csv user import process to delete or modify organization subscriptions for multiple users.
  1. Log in to the BlackBerry AtHoc management system.
  2. Click Users > Users.
  3. On the Users screen, select the users you want to subscribe to organizations.
  4. Click More Actions > Export > Users.
  5. On the Export Users screen, in the All Columns list, select Subscribed Organizations > Add >.
  6. Click Export CSV.
  7. Save the .csv file to your local system.
  8. Open the .csv file.
  9. Update the Subscribed Organizations column to add, remove, or modify the organizations for each user. You can subscribe each user to a maximum of 50 available organizations.
  10. Optionally, in the Subscribed Organizations column, add start and end dates for the subscription. Separate the start and end dates with a pipe (|) character. Use the date format of your current organization. For example: Sub-Org1: 4/5/2021|8/8/2021, Sub-Org3: 5/5/2021|, Sub-Org4: |7/7/2021.
  11. Save the .csv file.
  12. In the BlackBerry AtHoc management system, click Back to return to the Users screen.
  13. Click More Actions > Import > Users.
  14. On the Import User File screen, click Browse and select the .csv file on your local system.
  15. Click Open.
  16. In the Select the columns to import section, select Subscribed Organizations.
  17. Click Import.
  18. Optionally, on the Import Details window, click Download Log to view the results.
The updated users can now be targeted in alerts and events from their subscribed organizations.