Code format and message descriptions

The unified code has the following format:
The unified code format

Status: A 4-digit number indicating the success or failure of the call or voice mail.

  • 1XXX: Success
  • 7XXX: Incomplete
  • 9XXX: System Error

Reserved: For BlackBerry AtHoc use.

Seconds: The number of seconds the call lasted. The number “022” means the call took 22 seconds from pick up to hang up.

For example, the following code means that the voice mail was delivered successfully and it took 27 seconds:

1002|03|027

The following table lists each of the status codes:

Status

Description

1001

Call completed successfully

1002

Voice mail delivered successfully

1003, 1004

Response received

7001-7050

Cannot process call based on configuration

7037

Call flow has no ID

7051

The target user has no PIN defined for retrieving secure messages

7052

No callback number has been defined to use when leaving voice mail

7053

Phone number has an invalid format

7200-7102

Failed to prepare call for sending

7230-7235, 7240

Failed to make call

7250

Provider timeout received

7251

Failed to connect call (voice error)

7252

Failed to connect call (voice error.) Error might be temporary. Retry later.

7253

Failed to connect call (voice error.) Do not retry.

7254

Failed to connect because of a voice error message, such as “Your call cannot be completed at this time.”

7257

Failed to dial number

7258

No answer received

7259

Line was busy

7261

Failed to connect call

7301

Call hung up before playback could begin

7302

Call dropped before playback could begin

7303

Call hung up before main message playback could begin

7304

Call dropped before main message playback could begin

7305

Call hung up in middle of main message playback

7306

Call dropped middle of main message playback

7314

Voice mail delivered successfully

7315

Failed to leave voice mail

7316

Voice mail detected, but not ready after waiting for an excessive time period

7317

Voice mail dropped in middle of message playback

7318

Voice mail dropped in middle of message playback

7319

Voice mail ready, but leaving voice mail is not a call option

7401

Call hung up after playing main message but before receiving a response

7402

Call dropped after playing main message but before receiving a response

7411

Call terminated after waiting too long for a response

7412

Call terminated after too many invalid key presses

9001-9090

Failed to send message to TAS