Chats

Chats enable users to send text-based messages to a group of people. This easy to deploy and configurable feature is available on Android and iOS smartphones. The security of chat messages is enhanced with GDPR and HIPAA compliance. Only an administrator can initiate a chat.

When you upgrade your BlackBerry AtHoc mobile app, or install a new version of the app on Android or iOS devices, you are automatically enrolled for Chats if your organization has configured the feature. When you tap The Chat icon Chat on the bottom navigation bar, the list of chats that you are a part of displays in descending order of the creation date. Chats that have unread messages are displayed on the top of the list.
  • BlackBerry AtHoc mobile app 4.6 or later must be installed on the device.
  • Administrators can add and remove users from a chat that is already in progress.
  • When you are added to a chat, you receive a notification that you can tap to open the chat.
  • If you are added to a chat that is already in progress, you can see all previously sent messages.
  • You can securely quote, edit, copy, retract, and delete messages in a chat.
  • You can add attachments to a chat and open attachments that are in a chat.
  • A delivery status for each message displays so you can see who has viewed each message.
  • If you navigate away from the Chats screen, you are disconnected from any active chats. Tap The Chat icon Chat on the bottom navigation bar to reconnect.