Smart card authentication error codes
When smart card authentication is enabled, the mobile app may display the error codes described in the following table.
|
Error code |
Error message |
|---|---|
|
1020 |
The request contains an invalid RedirectUri. The parameter exists in the query string and is not an empty value. |
|
1030 |
The request contains an invalid organization code. |
|
2010 |
MTLS authentication is not configured for the organization based on the organization code and Client ID. |
|
2020 |
The primary regex (CAC/PIV) is not defined for the organization. |
|
2030 |
The mapping ID cannot be extracted from the certificate. The regex is invalid or the mapping ID is empty. |
|
3010 |
The user could not be found in BlackBerry AtHoc. The mapping ID is not set for the user. |
|
3020 |
The user is disabled or deleted in BlackBerry AtHoc. |