Turn on location services on your mobile device to ensure the best experience when using the BlackBerry AtHoc mobile app. Enabling location services provides access to advanced features such as sending emergencies and reports, performing check-ins and check-outs, and enabling location sharing.

If you are using an Apple iPhone running iOS 14 or later, ensure the Precise Location setting is turned on. Turning Precise Location on enables the BlackBerry AtHoc mobile app to access your location more accurately. When this setting is turned off, the mobile app can only access your approximate location. Turn on the Precise Location setting under Settings > Privacy & Security > Location Services > AtHoc.