Prerequisites

• Download and install the BlackBerry AtHoc mobile app from the Google Play or Apple App store.
• Before you register the BlackBerry AtHoc mobile app on your device, you may need the organization code provided by your BlackBerry AtHoc administrator. If your organization has a mapped email domain, you can register using your work email address without providing an organization code.
• If the BlackBerry AtHoc mobile app is pushed by UEM/MDM and you belong to the same organization configured in the UEM/MDM, then you only have to verify your email address when registering for the first time and are directed to the home screen. In this case, you do not need to enter the organization code. You must enter the organization code if you switch organizations after registering for the first time. You may need to enter the organization code when registering for the first time if the organization you belong to is not configured in UEM/MDM, or there is no organization code configured in UEM/MDM.

1. Tap the BlackBerry AtHoc app icon () on your device.
2. Tap Get Started.
3. On the Registration screen, enter the email address and organization code that is associated with your BlackBerry AtHoc user profile.
4. Tap Submit. A verification screen with a confirmation message is displayed.
5. Check your email for a verification email from BlackBerry AtHoc with a link to activate your account for your registered email address.
6. On the verification email, click Verify Now.
7. On the New organization settings received pop-up, tap Allow. The BlackBerry AtHoc mobile app home screen opens.
8. Optionally, tap Always Allow on the Activate Location Sharing and Activation Notification cards on the home screen. You must allow location sharing and notifications for features such as Scheduled Location Access to function.