Log in to the BlackBerry AtHoc management system and check the Delivery Gateways section to verify that the BlackBerry Messenger device gateway is installed. If it is installed, skip this section.

1. Log in to the BlackBerry AtHoc application server as an administrator.
2. Navigate to the following folder: <IWSAlerts Install Path>\ServerObjects\Tools and run the AtHoc.Applications.Tools.InstallPackage.exe file.
3. On the Configure Device Support screen, select BlackBerry Messenger.
4. Click Enable.
5. On the Installation Complete window, click OK.
6. Click Close.