Get update
Get Update (GU) means to get a new version for a configuration section or for a dynamic update (DUA).
Alerts
Windows
A downloaded alert is stored in: C:\ProgramData\BlackBerry AtHoc Desktop Notifier\Htm\
Note: If a user has more than one BlackBerry AtHoc desktop app running, they may miss an alert. End users may have the BlackBerry AtHoc desktop app installed on more than one computer, but only one desktop app at a time per user can check for updates. When a desktop app retrieves an alert for the user, the server considers the alert sent and does not allow another desktop app to retrieve that alert for the same user.