Activate a BlackBerry Dynamics app after a device restore using a third-party identity provider

After you have restored your device from a backup, you can log in to the device with your organization's third-party identity provider (for example, Okta or Ping Identity) credentials and activate BlackBerry Dynamics apps.

  1. On the Application Unlock screen, tap Sign in.
  2. Enter the email address that you use to sign in to your organization’s identity provider and tap Next.
  3. Enter the username that you use to sign in to your organization’s identity provider and tap Next.
  4. Enter the password that you use to sign in to your organization’s identity provider and tap Sign in.
  5. After the BlackBerry Dynamics app activates, enter and confirm a new password.