Make BlackBerry Access available to users in BlackBerry UEM
To manage BlackBerry Access in BlackBerry UEM, you must add BlackBerry Access to the app list. Your organization must be entitled to use BlackBerry Access in the BlackBerry Marketplace for Enterprise Software. After your organization is entitled to use the app, you can update the app list to synchronize the apps with BlackBerry UEM immediately, or wait until it synchronizes automatically (UEM synchronizes BlackBerry Dynamics apps every 24 hours). After BlackBerry Access has been added to the app list, you can assign it to users.
For complete instructions for managing BlackBerry Dynamics apps in BlackBerry UEM, see Managing BlackBerry Dynamics apps
- Log in to your account at https://marketplace.blackberry.com/apps.
- Locate the app in the BlackBerry Marketplace for Enterprise Software and request a trial. The app will be made available to your organization and can be assigned to users after the app has been synchronized to BlackBerry UEM.
- To purchase the app, follow the instructions provided by the app developer.
- Update the app list.
- To allow users to install and activate BlackBerry Access on their devices, assign BlackBerry Access to a user group or user account.
- If you want to use the BlackBerry UEM Client to manage the activation of BlackBerry Access (and other BlackBerry Dynamics apps) on Android or iOS devices, instruct users to download the BlackBerry UEM Client from the Google Play store or App Store.
- If you want users to activate BlackBerry Access using an access key, use UEM to send users an email with the email address and access key they need to activate the app (see Generate access keys, activation passwords, or QR codes for BlackBerry Dynamics apps).