Sort email messages

You can sort email messages by subject, sender, and date. To sort the contents of your email folders, click the Subject, Sender, or Date column headings.

Attachments

• You can upload, download, and forward attachments, as well as save attachments to draft email messages. Attachments are also supported in the calendar.
• You can attach multiple files to an email message, if the files are already stored in the BlackBerry Access secure container. If your administrator allows, you can attach files that are not in the BlackBerry Access secure container.
• You can securely preview file attachments before you download them and securely view file attachments after they are downloaded. Secure preview and view are supported for Microsoft Word, Microsoft Excel, and Microsoft PowerPoint formats, as well as PDF and common image formats (JPG, PNG, GIF, TIFF, and BMP). Note that you cannot copy text or click hyperlinks when you view a preview. The secure preview and view feature does not support password protected files, .csv files, or split pages for Microsoft Excel files (XLS, XLSX).
• If you have the required license, you can securely edit Microsoft Word and Microsoft PowerPoint file attachments and you can annotate pdf files. If you do not see the option to edit these files, you do not have the required SED.SU - Secure Editing of Office Documents (Word, PPT and Excel) license. Contact your administrator if you require this feature.

Search

• You can search for local email messages and contacts.
• You can perform actions, such as replying, forwarding, and updating, from the search results.
• Auto-complete is supported for searches. You will see suggestions from local and cached contacts, as well as email addresses from sent email messages.

Printing

If your administrator allows it, you can print web pages, pages from web apps (email messages, calendar, contacts), and downloaded files. Click and select Print.

Synchronization

BlackBerry Work synchronizes all email messages, calendar events, contacts, and folders with your work mail server. BlackBerry Work displays a “Sync in progress” notification in the Inbox tab (on the left) when new email messages are received.

BlackBerry Work has a Refresh button on the action bar in the email, calendar, and contacts tabs. You can use this option to manually initiate synchronization of email messages, calendar events, and contacts, or send items from the Outbox folder.

Email features

• Two-way synchronization of email messages between BlackBerry Work and your work mail server, for the inbox, deleted, and sent folders and subfolders
• Skip to previous or next email message
• Email message preview
• Auto-retrieve more email messages
• Mark message as read or unread
• Move email messages to or from any folder
• Read HTML email messages
• Compose HTML email messages (rich-text editor)
• Compose more than one email message at a time
• Type-down addressing
• Filter email messages
• Spell check
• Add a classification and caveat to an email.
• Set high or low importance.
• Sort email messages by conversation
• Drag and drop email messages

Quick access to user profiles from email messages

You can click a user name in an email header and open a pop-up window that displays options to view the user’s profile or to send an email to the user.

Contacts features

• Two-way synchronization of contacts between BlackBerry Work and your work mail server
• Look up email addresses in a Global Access List
• Add contacts

Calendar features

• Two-way synchronization of calendar items between BlackBerry Work and your work mail server
• Create and update meetings (both recurring and non-recurring)
• Create content with conference details that you can automatically add when creating a meeting.
• Respond to meeting invitations (accept, tentative, decline)
• Change meeting invitation responses (accept, tentative, decline)
• Show your acceptance status in different colors
• Remove meetings from cancellation emails
• View day, week, and month views of your calendar
• Reply to and forward events in the calendar
• Book resources, such as meeting rooms, in the calendar
• See calendar availability indicators for recipients and resources when creating calendar events
• Spell check

Avatars

BlackBerry Work synchronizes user images in email messages and contacts if they exist in the GAL. If no image is available, the user's initials are displayed instead. The color assigned to the avatar is random.

Streaming notifications

Streaming notifications combine the functionality of push and pull notifications. The mail app establishes a notification subscription and the connection remains open for 30 minutes to allow the mail server to push notifications. Webapps uses streaming notifications for synchronizing email messages, calendar events, and contacts. Streaming notifications are standard and supported by EWS. Streaming notifications reduce the load on the Microsoft Exchange Server and improve the overall performance.

Out-of-office notifications

You can configure out-of-office notifications.

Diagnostics menu

You can access a new diagnostics page in the Settings menu to view information about the number of active and inactive tabs (including email, calendar, contacts, and sync), to view status information about tabs, to refresh tabs, and to test the connection with the Microsoft Exchange Server.

Work offline

You can use many BlackBerry Work features while offline. For example, you can draft email messages or create calendar invites that you can send when your Internet connection is restored.

Drafted email messages that are sent while you are offline are displayed in the Outbox folder. You can choose to delete or save the email message as a draft from the Outbox folder.

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