Upload log files to BlackBerry Support

If requested by BlackBerry Support, you can upload log files to help troubleshoot issues that your users are having with BlackBerry Dynamics apps.

Provide the following instructions to users:

  1. Tap The Launcher icon to open the BlackBerry Dynamics Launcher.
  2. Tap The Settings icon .
  3. In the Advanced section, click Logs.
  4. Click Upload Logs.