Generate a diagnostics report on Android devices

You can ask users to generate a diagnostics report and then email the results.
Provide the following instructions to users:
  1. Tap BlackBerry Launcher icon to open the BlackBerry Dynamics Launcher.
  2. Tap The Settings icon.
  3. In the Support section, tap Run Diagnostics.
  4. Tap Start Diagnostics.
  5. When the diagnostics complete, click Share Results to send an email with the report details.