Force a policy and PAC file refresh in BlackBerry UEM

If you have changed a policy and want to force BlackBerry UEM to send updates, including refreshing the PAC files on devices, perform the following steps in BlackBerry UEM:
  1. On the menu bar, click Apps.
  2. Click the BlackBerry Access app.
  3. On the BlackBerry Dynamics tab, in the App configuration table, click the app configuration that you want to edit.
  4. On the General tab, scroll to the To force policy update to device, enter current date and time and click update field.
  5. Enter the date and time in either 24 hour format or 12 hour format. For example, 02-16-2017 12:04AM (12-hour) and 02-16-2017 0004 (24-hour).
  6. Click Save.