Verify that BlackBerry Access can use certificates in BlackBerry UEM

By default, the BlackBerry Work and BlackBerry Access apps are allowed to the use PKCS#12 certificates. For other BlackBerry Dynamics apps, you must allow them to use certificates. To verify that BlackBerry Access can use certificates, complete the following steps.

  1. In the BlackBerry UEM console, click Apps.
  2. Click the BlackBerry Access app.
  3. On the BlackBerry Dynamics tab, in the User certificates section, make sure that the Allow BlackBerry Dynamics apps to use user certificates, SCEP profiles, and user credential profiles option is selected.
  4. Click Save.