Install and configure the Docs cluster

  • Configure the appropriate file-sharing services (for example, Microsoft SharePoint) and Active Directory settings.
  • Configure database replication for the Docs database (BEMS-Core) from your primary site to your secondary site. SQL log shipping is recommended. Consult your database administrator for assistance.
  • Make sure that the appropriate network ports are open to allow the servers that host the Docs service within your secondary site to communicate with the database, Microsoft Exchange Server and BlackBerry Proxy servers in your secondary and primary site.
  1. Install BEMS on each server that will host the Docs service at the primary site. Select the Docs option in each case. Use a new database to create a new cluster dedicated to Docs.
  2. Install BEMS on each server that will host the Docs service at the secondary site. Select the Docs option in each case. Add the servers to the same database that you used in step 1.
  3. At the primary site, in the BEMS dashboard (BEMS System Settings > BEMS Configuration > BlackBerry Dynamics), configure one or more BlackBerry Proxy servers from one or more clusters from the primary site. This list is used only for startup. Make sure that you clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each Docs service instance in the primary site.
  4. At the secondary site, in the BEMS dashboard (BEMS System Settings > BEMS Configuration > BlackBerry Dynamics), configure one or more BlackBerry Proxy servers from one or more clusters from the secondary site. This list is used only for startup. Make sure that you clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each Docs instance in the secondary site.
  5. Configure the appropriate file-sharing services (for example, SharePoint) and Active Directory settings.
  6. Stop the services on the servers at the secondary site to prevent the disaster recovery nodes from contributing to normal cluster operations (for example, file sharing services).
  7. In the BlackBerry UEM management console, in the BlackBerry Dynamics connectivity profiles that are assigned to users, do the following. Depending on your environment configuration, additional server-side services might be required. For more information about BEMS services and server-side bindings, see the Additional information.
    1. Under App servers for Feature - Docs Service Entitlement, for each of the servers that host the Docs service at the primary site, set the Priority to PRIMARY and set the Primary BlackBerry Proxy cluster to BPCluster1.
    2. Under App servers for Feature - Docs Service Entitlement, for each of the servers that host the Docs service at the secondary site, set the Priority to SECONDARY or TERTIARY and set the Primary BlackBerry Proxy cluster to BPCluster2.