BEMS cannot connect to the Push Notifications database

Possible cause

The Microsoft Exchange configuration information was applied before the Database information.

Possible solution

  1. Restart the Good Technology Common Services.
  2. Verify the Database information. For instructions, see "Configure the Microsoft SQL Server database for Push Notifications service" in the Mail configuration content.
  3. Repopulate the Microsoft Exchange Server information. For instructions, see "Configure BEMS to communicate with the Microsoft Exchange Server, Microsoft Exchange Online, or hybrid environment" in the Mail configuration content.