Create a Dummy User

Use this dummy UDS user to log in to Cisco Unified CM IM and Presence Administration as an end user and get presences of other LDAP end users.

If the customer has configured single sign-on, the dummy user must be synchronized from LDAP directory to the CUCM.

  1. Log into Cisco Unified Communications Manager Administration console.
  2. Click User Management > End User.
  3. Click Add New.
  4. Type a User ID, password, and confirm password for the dummy user account.
  5. Select the Enable User for Unified CM IM and Presence (Configure IM and Presence in the associated UC Service Profile) checklist to enable the user for presence.
  6. Click Save.