Install and configure the BlackBerry Mail service cluster

Install and configure the Mail service cluster, including Mail and Enterprise Services, but not Presence.
Before you add a Mail instance for disaster recovery, complete the following actions:
  • Configure database replication for the Mail database (BEMS-Core) from your primary site to your secondary site. SQL log shipping is recommended. Consult your database administrator for assistance.
  • Make sure that the appropriate network ports are open to allow the Mail service instance within your secondary site to communicate with the database, Microsoft Exchange Server, Microsoft Exchange Online, and BlackBerry Proxy servers in your secondary and primary site.
  1. Install BEMS on each server that will host the Mail service at the primary site. Select the Mail option in each case. Use the same database for all the servers in this cluster.
  2. Install BEMS on each server that will host the Mail service at the secondary site. Select the Mail option in each case. Add the servers to the same database that you used in step 1.
  3. At the primary site, in the BEMS dashboard (BEMS System Settings > BEMS Configuration > BlackBerry Dynamics), configure one or more BlackBerry Proxy servers from one or more clusters from the primary site. This list is used only for startup. Make sure that you clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each BEMS instance in the primary site.
  4. At the secondary site, in the BEMS dashboard (BEMS System Settings > BEMS > BlackBerry Dynamics), configure one or more BlackBerry Proxy servers from one or more clusters from the secondary site. This list is used only for startup. Make sure that you clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each BEMS instance in the secondary site.
  5. Configure the appropriate mail server and active directory settings and test them from both sites.
  6. Stop the services on the servers at the secondary site to prevent the disaster recovery nodes from contributing to normal cluster operations (for example, push notifications for mail).
  7. In the BlackBerry UEM management console, in the BlackBerry Dynamics connectivity profiles that are assigned to users, do the following. Depending on your environment configuration, additional server-side services might be required. For more information about BEMS services and server-side bindings, see the Additional information.
    1. Under App servers for BlackBerry Core and Mail Services, for each of the BEMS instances at the primary site, set the Priority to PRIMARY and set the Primary BlackBerry Proxy cluster to BPCluster1.
    2. Under App servers for BlackBerry Core and Mail Services, for each of the BEMS instances at the secondary site, set the Priority to SECONDARY or TERTIARY and set the Primary BlackBerry Proxy cluster to BPCluster2.