Configure the BEMS services databases for AlwaysOn availability

Complete this task if you installed BEMS in your environment without specifying the server and database for AlwaysOn during the installation. Complete these steps on each BEMS instance in your environment.

If you manually specify the AlwaysOn Listener and database name in the BEMS dashboard, you must specify the updated server and database information when you perform future upgrades. For instructions on upgrading BEMS, see Upgrade BEMS.

  • To install BEMS services connected to a database in AlwaysOn, the instance name must be set to the Listener in the AlwaysOn group, not the cluster name and not the host name of the host server in the cluster.
  • The databases created for BEMS services need to be added into the AlwaysOn group.
  1. In the BlackBerry Enterprise Mobility Server Dashboard, under BlackBerry Services Configuration, click Mail.
  2. Click Database.
  3. In the Server field, enter the FQDN of the AlwaysOn Listener.
  4. In the Database field, enter the name of the database that is added to the AlwaysOn Availability Group.
  5. Click Test to test the connection.
  6. Click Save.
  7. Repeat the previous steps for the Connect and Docs services.