You can use BEMS log files to identify and troubleshoot issues with the BEMS services in your organization's environment. Logging capabilities allow you to:

• Track the activity of the BEMS components using the BEMS logs
• Log critical instant messaging server information used in your environment
• Audit user activity such as user upload and download of files
• Track user presence status information

The Mail (Push Notifications) service and the Connect service log files are independent. The Presence service and the Docs service log files are logged to the BEMS-Core log files. For more information about logging and how to change the logging level for specific BEMS components, visit support.blackberry.com/community to read article 42408.