Logging in to the Presence service

The BlackBerry Presence service components are unavailable until you provide the correct service account credentials for BEMS. BEMS uses this information to securely connect to Microsoft Services like Microsoft Active Directory, Microsoft Exchange Server, Skype for Business server, and Microsoft SQL Server. The service account must have RTCUniversalReadOnlyAdmins rights. If an account has not yet been created, contact your Windows domain administrator to request an account.
Note: The service account credentials are not stored after the current browser session ends and must be entered each time you access the Presence service. Stop the Good Technology Presence service before you configure the service account for BEMS.