Revert the Presence service settings to use the local Active Directory

If you configured the Presence service to use a global catalog, you can modify the LyncPresenceProviderService.exe.config file to have the Presence service use the local Active Directory domain that the BEMS is located in. In the following example, the Presence service was configured to use the global catalog in the example.com environment. If you installed the Connect service on multiple servers, complete this task on each computer that is running the Presence service.
  1. In a text editor, open the LyncPresenceProviderService.exe.config file. By default, the file is located in <drive>:\Program Files\BlackBerry\BlackBerry Enterprise Mobility Server\Good Presence folder.
  2. In the <appSettings> section of the file, locate the following values:
    • <addkey = "AD_USERS_SOURCE" value= "GC" />
    • <addkey = "AD_USERS_SOURCE_DOMAIN" value="DC=EXAMPLE,DC=COM" />
  3. Remove the specified values from the double quotation marks. The following example shows the LyncPresenceProviderService.exe.config file configured to use the local Active Directory domain where the BEMS is located: 
    .
.
<!-- valid values are: GC - Global Catalog; LDAP - Active Directory (default) -->
<add key="AD_USERS_SOURCE" value="" />
<!-- valid values are: "DC=GOOD,DC=COM" - GC/AD at good.com (example only, change to your domain); No value attribute (default) - Domain the Good Connect resides; -->
<add key="AD_USERS_SOURCE_DOMAIN" value="" />
.
.
  4. In the Windows Manager, restart the Good Technology Presence service.