To use Microsoft 365 modern authentication with your BlackBerry Dynamics apps, you require the following:

• Office 365, Microsoft Exchange Online, or hybrid Microsoft 365 and on-premises Microsoft Exchange Server
• A supported version of the BlackBerry UEM.
• A supported version of the BlackBerry Enterprise Mobility Server.
• The following are the apps that you require. To allow users in your environment to use the latest features and enhancements, it is recommended that users upgrade the BlackBerry Dynamics apps on their devices to the latest software versions.

  • BlackBerry Notes for Android
  • BlackBerry Notes for iOS
  • BlackBerry Tasks for Android
  • BlackBerry Tasks for iOS
  • BlackBerry Work for Android
  • BlackBerry Work for iOS
  • BlackBerry Work for macOS
  • BlackBerry Work for Windows
  • Note: Modern Authentication is not supported for BlackBerry Connect.
• Authentication server or identity provider requirements
  • Users must be able to authenticate using their email address or UPN. Other identifiers are not supported.
  • To support Windows Integrated Authentication or Kerberos Constrained Delegation, you must synchronize your on-premises Active Directory to Microsoft Entra ID Connect, and the Username value in Entra AD must be the email address or UPN.
• Modern authentication works as expected before you enable BlackBerry Dynamics apps. Verify the functionality by successfully opening a browser, navigating to outlook.office365.com, and entering the credentials of a user with a mailbox on Microsoft Exchange Online.

For more information about supported versions, see the Compatibility Matrix.