Add the BEMS instance to the Good Enterprise Services and BlackBerry Work entitlement app

You must add the BEMS instance to the Good Enterprise Services entitlement app to allow users to use the services. You must also add the BEMS instance to allow users to receive email notifications. If the BEMS instance is not added to the BlackBerry Work entitlement app, users receive email messages, but do not receive the notifications when the email messages are received. For more information about configuring your environment to support BlackBerry Dynamics apps, making the apps available to users, and configuring the app settings, see the BlackBerry Work, Tasks, and Notes administration content.
  1. On the menu bar, click Policies and Profiles.
  2. Click Networks and connections > BlackBerry Dynamics connectivity.
  3. Click The Add icon to create a new connectivity profile or click the Default connectivity profile to edit it.
  4. Complete one of the following tasks:

    Task

    Steps

    Route all traffic

    Select the Route all traffic checkbox to specify whether all BlackBerry Dynamics app data is routed through the BlackBerry Proxy. For more information about the BlackBerry Dynamics connectivity profile and routing behavior, Setting up network connections for BlackBerry Dynamics apps.

    Add the BEMS instance to the Additional servers
    1. In the Additional servers section, click The Add icon.
    2. In the Server field, specify the FQDN of the BlackBerry Enterprise Mobility Server.
    3. In the Port field, specify the port for the BlackBerry Enterprise Mobility Server. By default, the port number is 8443.
    4. In the Primary BlackBerry Proxy cluster drop-down list, select the name of the BlackBerry Proxy cluster that you want to set as the primary cluster.
    5. If necessary, in the Secondary BlackBerry Proxy cluster drop-down list, select the name of the BlackBerry Proxy cluster that you want to set as the secondary cluster.
  5. Add the BEMS instance to the Good Enterprise Services entitlement app.
    1. In the App servers section, click Add.
    2. Search for and select Good Enterprise Services.
    3. Click Save.
    4. In the App servers for Good Enterprise Services, click The Add icon.
    5. In the Server field, specify the FQDN of the BlackBerry Enterprise Mobility Server.
    6. In the Port field, specify the listening port that is used by BEMS. By default, this is port 8443.
    7. In the Priority drop-down list, select the priority of the BlackBerry Proxy cluster that must be used to reach the domain.
    8. If necessary, in the Secondary BlackBerry Proxy cluster drop-down list, select the name of the BlackBerry Proxy cluster that you want to set as the secondary cluster.
    9. Click Save.
  6. Add the BEMS instance to the BlackBerry Work entitlement app.
    1. In the App servers section, click Add.
    2. Search for and select BlackBerry Work.
    3. Click Save.
    4. In the App servers for BlackBerry Work, click The Add icon.
    5. In the Server field, specify the FQDN of the BlackBerry Enterprise Mobility Server.
    6. In the Port field, specify the listening port that is used by BEMS. By default, this is port 8443.
    7. In the Priority drop-down list, select the priority of the BlackBerry Proxy cluster that must be used to reach the domain.
    8. If necessary, in the Secondary BlackBerry Proxy cluster drop-down list, select the name of the BlackBerry Proxy cluster that you want to set as the secondary cluster.
    9. Click Save.
  7. To save the updates to the existing profile, click Save.
  8. To save the settings and add the new profile, click Add.
Assign the entitlements to user accounts and groups or assign the entitlement app to an app group. You can use one or more of the following options. For instructions, see the BlackBerry UEM Administration content.