These fields are shown in the BBM Enterprise Cloud Directory when searching for a user activated for BBM Enterprise in BlackBerry UEM. For each user, this content available in the BBM Enterprise Cloud directory only if the Cloud Directory policy is enabled in the BBM Enterprise policy assigned to the user.

Group membership: MDM (BlackBerry UEM) (always set to FALSE if importing for BBM Enterprise purposes only)

Do not specify activation details (template, password) because these do not work unless the user is set to be MDM-enabled in the .csv file.

To import all the properties, you must take the following steps:

• When you create a local user, expand Additional details and enter information in the Department, Title, and Work or Mobile phone fields as required.
• If you are creating many users from a .csv file, populate the columns with the appropriate information.
• If you are configuring a specific Active Directory or LDAP group, check the Synchronize additional user details box.

After importing, users are enabled for BBM Enterprise because they are added in to a BBM Enterprise enabled group (a group with BBM Enterprise profile).

You may have to wait some time to see all the users enabled for BBM Enterprise, as UEM works to create them. Until the process is completed, BBM Enterprise displays Pending status in the Users view. When the process completes successfully, the status changes to Enabled. This delay also applies to import of users through Active Directory and creating a single user, if you add these users to a group that has the BBM Enterprise profile assigned to it.