Read the BBM Enterprise audit log files
- Open the .csv file in Microsoft Excel.
- Sort the entries by chat and timestamp to group all messages in a chat by date and time.
- If you set the archiving policy to encrypt the audit log files, the contents of the file must be decrypted. For more information on how to obtain the BBM Enterprise standalone decryption tool and installation instructions, see KB 141032. The tool uses your encryption key to decrypt files and directories.