BlackBerry Workspaces licenses control the BlackBerry Workspaces service that is enabled for device users in BlackBerry UEM. BlackBerry Workspaces provides user-based licenses, which allow a user to use BlackBerry Workspaces on multiple devices with a single license. Users in your organization can use one or more licenses depending on the services that are enabled. For example,

• If a user is enabled for device management on UEM and then enabled for the BlackBerry Workspaces service, two licenses are associated with the user account. One license is used to activate the device on UEM, and one is used to enable the BlackBerry Workspaces service.
• If a user is enabled for the BlackBerry Workspaces service but not for device management, the user uses one license.
• If a user is activated for device management but not for the BlackBerry Workspaces service, the device uses one license.
• If a user in your environment shares content with an external user (a user that does not have an account on UEM), a user account for the external user is added to UEM.
  • If the user is within the organization, for example a department that is not MDM-enabled, the user uses a license.
  • If the user is outside of the organization, the user does not use a license.