Create an activation password or QR Code

Note: If your organization uses BlackBerry UEM Cloud, QR codes are not available.

To activate devices, you need an activation password or a QR Code. Depending on the permissions that your administrator has configured in BlackBerry UEM, you might be able to create an activation password or a QR Code using BlackBerry UEM Self-Service.

  1. Log in to BlackBerry UEM Self-Service.
  2. Depending on whether you are activating your first device, or you already have an activated device, click The Click to activate a device icon or click The Click to activate a device icon > Activate a device.
  3. In the Device drop-down menu, select the type of device that you want to activate.
  4. In the Specify activation password and Confirm activation password fields, type a password that complies with the specified requirements.
  5. Click Submit.
  6. Review the information that is displayed in the confirmation message.
    • If an Activation URL is displayed, copy it for later. You need to type the URL when you activate your device.
    • If a QR Code is displayed, you can use it to activate your device. For instructions, see Activate an iOS or Android device using a QR code. If necessary, you can take a screen capture to use later.
  7. Click Close.