Send log files from the BlackBerry UEM Client

On iOS and Android devices, users can email log files to their administrator from the Help menu in the BlackBerry UEM Client.
  1. On the device, tap the UEM Client icon.
  2. Tap Help.
  3. Tap Send Logs or Bug report.
  4. In the To: field, select or type an email address.
  5. Tap The Send icon. The log files are attached to the email as a .zip file.