Protecting email data sent to iOS devices using the BlackBerry Secure Gateway

You can use the BlackBerry Secure Gateway to protect email data and allow iOS and iPadOS devices to send and receive work email. The gateway provides a secure connection through the BlackBerry Infrastructure and BlackBerry UEM to your organization's mail server without requiring you to expose your mail server outside the firewall or locate your mail server in a DMZ.

The devices must be activated with the MDM controls activation type.

Step Action

Step 1

In the email profile, select the "Enable BlackBerry Secure Gateway" setting.


Step 2

If your environment includes iOS or iPadOS 13.0 or later devices and your organization's mail server is configured to use modern authentication (OAuth):


Step 3

If you configured server groups to support regional connections to the BlackBerry Infrastructure and direct BlackBerry Secure Gateway traffic, select the appropriate server group the "BlackBerry Secure Gateway Service server group" setting in the email profile.