Create an IMAP/POP3 email profile

IMAP/POP3 email profiles to specify how iOS, iPadOS, macOS, Android, and Windows devices connect to IMAP or POP3 mail servers and synchronize email messages.

The required profile settings vary for each device type and depend on the settings that you select.
Note: BlackBerry UEM sends the email profile to Android devices, but the user must manually configure the connection to the mail server.
  1. In the management console, on the menu bar, click Policies and profiles.
  2. Click Email, calendar and contacts > IMAP/POP3 email.
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. In the Email type field, select the type of email protocol.
  6. In the Email address field, perform one of the following actions:
    • If the profile is for one user, type the email address of the user.
    • If the profile is for multiple users, type %UserEmailAddress%.
  7. In the Incoming mail settings section, type the host name or IP address of the mail server for receiving mail.
  8. If necessary, type the port for receiving mail.
  9. In the Username field, perform one of the following actions:
    • If the profile is for one user, type the username.
    • If the profile is for multiple users, type %UserName%.
  10. In the Outgoing mail settings section, type the host name or IP address of the mail server for sending mail.
  11. If necessary, type the port for sending mail.
  12. If necessary, select Authentication required for outgoing mail and specify the credentials used for sending mail.
  13. Click the tab for each device type in your organization and configure the appropriate values for each profile setting. See the following:
  14. Click Add.