The Enterprise Management agent profile ensures that devices contact BlackBerry UEM regularly for app or configuration updates. When there is an update for a device, UEM prompts the device to contact UEM to receive the updates. If for any reason the device doesn't receive the prompt, the Enterprise Management agent profile is used to make sure that the device contacts UEM at an interval that you specify.

In on-premises environments, you can also use the Enterprise Management agent profile to allow UEM to collect a list of personal apps on users' devices.