Set up BlackBerry UEM Self-Service

BlackBerry UEM Self-Service is a web-based application that allows device users to perform management tasks such as creating activation passwords, remotely locking their devices, or deleting data from their devices. To use UEM Self-Service, you must provide the web address and login information to users.
  1. In the management console, on the menu bar, click Settings > Self-Service > Self-Service settings.
  2. Verify that the Allow users to access the self-service console check box is selected.
  3. Specify the amount of time that a user has to activate a device before the activation password expires.
  4. Specify the minimum number of characters required in an activation password.
  5. In the Minimum password complexity drop-down list, select the level of complexity required for activation passwords.
  6. To automatically send an activation email to users when they create an activation password in UEM Self-Service, select the Send an activation email check box. You can use the default activation email template or select a different template from the drop-down list.
  7. To send a login notification email to the user each time they log in to UEM Self-Service, select the Send self-service login notification check box.
  8. Click Save.