Activate a Windows 10 tablet or computer

To activate Windows 10 devices, send the following activation instructions to device users. Note that if you want to manage Windows 10 devices with the MDM controls activation type, the devices can't be managed by Microsoft System Center Configuration Manager.

Send the following activation instructions to the device user.

Verify that you received an activation email that contains a certificate server address. If you didn't receive the email, contact your administrator.
  1. In the browser on your device, type or paste the certificate server address.
  2. Click Save.
  3. In the certificate download notification, click Open.
  4. Click Open.
  5. Click Install Certificate.
  6. Select the Current User option and click Next.
  7. Select the Place all certificates in the following store option and click Browse.
  8. Select Trusted Root Certification Authorities and click OK.
  9. Click Next > Finish > OK > OK.
  10. Click the Start button.
  11. Do one of the following:

    Device OS version

    Steps

    Windows 10 version 1607 or later
    1. Tap Settings > Accounts > Access work or school.
    2. Tap Enroll only in device management.

    Windows 10 version earlier than 1607
    1. Tap Settings > Accounts > Work access.
    2. Tap Connect.
  12. In the Email address field, type your email address, and tap Continue.
  13. If you are prompted, in the Server field, type the server name and tap Continue. You can find the server name in the activation email that you received from your administrator or in BlackBerry UEM Self-Service when you set your activation password.
  14. In the Activation password field, type your activation password and tap Continue. You can find your activation password in the activation email that you received from your administrator, or you can set your own activation password in UEM Self-Service.
  15. Tap Done.
  • To verify that the activation process completed successfully, perform on of the following actions:
    • On your device, click Settings > Accounts > Access work or school (or Work access) to confirm that your device is connected to UEM.
    • In UEM Self-Service, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.
  • If requested by your administrator, add your work account to Accounts used by other apps so that you can access required online apps.
    • For Windows 10 version 1607 or later, click Settings > Accounts > Access work and school > Connect. Type your work email address and password.
    • For Windows 10 version earlier than 1607, click Settings > Accounts > Your email and accounts. Under Accounts used by other apps, click Add a work or school account, and type your work email address and password.